Parties Around The WorldParties Around The World1.1 This is the [partiesaroundtheworld].co.uk website (the "Website") which is owned by Parties Around The World Limited (Company Number: 6808836) ("we", "us", "our").
Your access to and use of the Website is subject exclusively to these Terms and Conditions. Please read these Terms and Conditions carefully.
By using the Website and by creating items on the Website and printing or requesting we print such items off the Website you are fully accepting these terms and conditions and our Privacy Policy which sets out how we process your personal information. If you do not accept these Terms and Conditions you shall not be entitled to use the Website.
We may change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such changed terms and Conditions.
2.1 Product description
We try to ensure that all of the items shown on the website are accurately represented however slight variations in colour, typefaces and layout may be experienced.
We may from time to time offer a scheme whereby customers may make a payment on account as advance payment for goods in return for additional bonus credit which may be used to pay for applicable goods.
The system of payment on account may be referred to as "PrePlanParties" for promotional purposes. We may change the name of this promotion from time to time but these terms and conditions shall apply to any scheme involving advance payment for goods.
Prepay credit amounts are separately recorded and the total balance of credit is shown in you accounts under credit history.
Prepay balances cannot be used to pay for non personalised party pack items. Even if you have a Prepay credit balance in your PAW account this will not be applied against a purchase of non personalised party pack items which must be paid for by credit/debit card.
At the point of checkout our system will check your balance of PrePlanParties. Any applicable goods will be paid for by drawing down the Prepay credit pro rata.
Any payment made on account shall be deemed as a payment for goods and services to be ordered from us. After the initial refund period described below our liability to you will be to provide goods and services to value of the account balance. Cash balances will not be returned except in cases where the customer has received defective goods or service.
If you do not place any orders for a 6 month period we will send an e-mail to the address in your Account Details to remind you of your balance. This will be repeated at 12 months and 14 months. When a period of 14 months has passed with no orders placed we will assume that your account is no longer active and the Prepay balance will expire.
If you change your mind after making a payment on account you may request a refund by calling customer services within 14 days of the transaction. In such cases the amount refunded will be the sum of the original payment less the value of any goods bought on account and any bank charges incurred plus a £10 administration fee. Refunds can only be made to the credit card or bank account used to make the original purchase.
We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998.
You can check the information that we hold about you by logging on to our website and checking your Account. You may update your personal information online.
PAW will not sell or pass your name, address or e-mail address to any third party unless legally obliged to by UK Government authorities. We may use this information to send you an e-mail newsletters to keep you informed of new products and seasonal offers. In addition you may choose to receive e-mail reminders.
When you register on the site you will be given the opportunity to opt out of receiving any communication from us other than that required to process your registration or subsequent orders. At any point you can request this to be changed by contacting customer services.
In order to receive e mail reminders from PAW you must opt in to receive communications from us. If at any point you decide to opt out we will not be able to send you any more reminders.
In order to improve the service offered to you technology may be used to track the patterns of behaviour of visitors to the site and to help personalise the content displayed to each user. This can include using a "cookie" which would be stored on your browser.
5.1 Where we make items available to you for you to create on and print off the Website, including without limitation banners, cards, funbooks, badges, place settings, certificates and invitations ("Items") we reserve the right to charge a fee for the creation of an Item. The fee detailed on the Website is not binding on us. We are under no obligation to accept your request to create an Item and, where applicable, have your Item printed out and posted to you by us (whether or not your request has been confirmed and the credit card been charged).
5.2 We reserve the right to charge postage and packing on any Items which you request we post to you or to a specific third party address.
5.3 We reserve the right to vary the fee rates for Items at any time and by posting the varied rates on the Website you agree that this shall constitute valid notice to you of the varied rates.
5.4 Whilst we shall make printable Items available on the Website using reasonable skill and care, we do not give any warranties or guarantees in respect of such items including without limitation in respect of fitness for purpose or satisfactory quality.
5.5 You shall be responsible for ensuring the accuracy and completeness of any and all information completed by you on the Website, including without limitation any information which is to be incorporated into an Item. This shall include but is not limited to the spelling and/or duplication of any names. We shall not be responsible for any inaccuracy, incompleteness or duplication in respect of such. Further, we shall not be responsible or liable in the event that you print or request we print an Item from the Website by mistake or as a result of an error except where such error is caused directly by a fault in the Website.
5.6 Except where we print an Item for you, you are responsible for providing at your expense any and all equipment and materials necessary to print an Item, including without limitation ink, paper and toner. We shall not be responsible for the quality of the printing where it relates to the quality or level of equipment and/or materials, as applicable, used by you to perform the printing.
5.7 Where you request we print an Item for you, we are under no obligation to accept your request (whether or not it has been confirmed and the credit card been charged).
5.8 We will acknowledge by e-mail your request for us to print and post an Item at the time you submit your request. We will then notify you within 2 days of such email whether we have accepted your request. At the same time if we have accepted your request we will notify you of delivery dates.
5.9 Where we agree to print an Item for you, we shall send it to your billing address unless you expressly request an alternative address.
5.10 Please be aware that once you have started the process of creating or personalising an Item on the Website and/or where we have agreed to print an Item at your request, you shall not be entitled to cancel such request or return the Item to us (unless it is defective due to our negligence). This is because the Item will be bespoke to you. You will still be charged for the creation and personalisation of and where applicable postage and packing for such Item and no refund shall be given.
6.1 If the Item delivered is defective, not what you requested, or damaged on delivery please notify us straight away and we will arrange for it to be collected. You should keep your delivery note.
6.2 In the event you notify us of a defective Item we will replace the defective Item and re-send you the correct Item at our expense.
6.3 Risk in the Item passes to you when the Item is delivered at the address stipulated in your order. We accept no responsibility for any damage or loss to an Item after risk passes.
7.1 The prices for creating Items, and where applicable, postage and packing, are as set out on the Website.
7.2 Payments must be made by credit or debit card or by cheque made payable to Parties Around the World Ltd, and we shall not send the electronic version and/or despatch any Item, as applicable, until we receive confirmation of payment.
7.3 Your payment will be processed by a secure connection at the time you place your order on the relevant section of the Website.
7.4 Where we have agreed to print and post an Item to you, we will inform you as soon as we can if we are unable to deliver an Item within 7 days of your order and you may agree an alternative delivery period or you may cancel the order. In no event shall we be liable to you for any losses you may have for any delay in delivery.
Your card details are transferred directly to our Payment Service Provider (www.sagepay.com) for immediate authorisation and are not recorded or stored in our database. Once we have received authorisation from the Payment Service Provider we confirm your order.
(a) that all your personal details are and shall at all times be true, accurate and up to date;
(b) to not use the Website in any unlawful manner or in any manner that could disenable, damage or be otherwise harmful to the Website or any part thereof;
(c) that you shall be solely responsible and liable for all content and material you post to or via the Website, whether of an audio or visual nature and including but not limited to words, pictures, blogs, comments, stories and case studies ("Content"). For the purposes of these Terms and Conditions, the term "Post" shall include posting, publishing, sharing, transmitting, storing and uploading and any other such action of a similar nature;
(d) to not Post any Content on the Website which:
i. is in any way offensive, harmful, unpleasant, inappropriate, threatening, fraudulent, defamatory, abusive, discriminatory, false, libellous, unreliable, misleading, harassing, intimidating, infringing, obscene, unlawful or otherwise objectionable (each being an "Objectionable Nature");
ii. infringes any third party's intellectual property or other proprietary rights including, without limitation, rights in patents, designs, copyright, trade marks, database rights, rights in and to confidential information and know-how (whether registered or not) and any similar rights subsisting anywhere in the world at any time ("Intellectual Property");
iii. contains any personal or private information regarding any third party, including but not limited to addresses, phone numbers, email addresses, financial information or passwords;
iv. contains any links to third party websites which are or could reasonably be considered to be or to contain content of an Objectionable Nature; or
v. you do not have the necessary permission, licence or authority to Post;
(e) to not use the Website in any manner which could be deemed to be of an Objectionable Nature
(f) in the event that you become aware of any Content on the Website which is or could be considered to be of an Objectionable Nature you shall promptly notify us in writing of such; and
(g) to keep your registration and account details secure and confidential, including but not limited to your user name and password, and to not share or disclose such information to any third party.
9.1 We shall be entitled at any time to remove or change (temporarily or permanently) the Website or any part thereof, including without limitation any Content or other material on the Website which we deem to constitute a breach of the Rules of Use detailed in clause 8 above or for any other reason.
9.2 Where links to third party websites form part of the Content we shall not be responsible and shall not accept any liability for the accuracy, reliability and/or content of the linked website or any link contained in a linked website. To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from your use of any such linked website or for any goods/services provided to you by a third party featured on such link.
9.3 You acknowledge that we do not monitor the Content of the Website however where you notify us in writing regarding Content on the Website in accordance with clause 9.2, we will review the Content in question and where we, in our sole discretion, deem it necessary or desirable, we shall remove or alter the relevant Content.
10.1 You acknowledge that any and all Intellectual Property in or relating to us, our business and/or the Website belongs solely to us and/or our licensors, as applicable, and shall remain entirely in such ownership. This shall include but is not limited to, Website design, text, graphics and all software and source codes connected with the Website. Nothing said or done by either party shall constitute the transfer of any such rights.
10.2 In respect of any Content generated or otherwise created by you or on your behalf which is Posted or at any time displayed on or downloaded from the Website, now or in the future, ("User Generated Content") you hereby grant us a worldwide, non-exclusive, sub-licensable, royalty-free, perpetual licence to use, adapt, publish, translate, copy, distribute and display the User Generated Content or any part thereof and to make derivative works of it.
10.3 You agree that none of the Intellectual Property in the Website, including without limitation in the Directory, the Content and any User Generated Content, may be downloaded, copied, reproduced, transmitted, stored, sold or distributed in any way without our prior written consent.
10.4 No permission is given by us for use by you or by any third party of any Intellectual Property in the Website, including without limitation any Content, which may constitute an infringement of our Intellectual Property rights or the rights of any third party.
10.5 You acknowledge and agree that you shall not at any time use any of our or our licensors' trade marks, whether registered or unregistered and including without limitation trade names, graphics and/or logo(s), without our prior written consent, such consent to be given at our sole discretion.
11.1 Whilst we shall use reasonable endeavours to authenticate the identity of all and any users who register with the Website (each, a "Registered User"), we cannot and do not provide any warranty or guaranty as to the identity or details of a Registered User or any other third party accessing or detailed on the Website. Neither the Content nor the Directory constitutes advice in any way and you use the Website at your own risk. We strongly advise that you check thoroughly any details supplied on the Website, including without limitation any details of prices, qualifications and police checks supplied on or in connection with the Website, before relying upon the information or incurring any costs and/or entering into any agreement with a third party.
11.2 We give no warranty regarding the functionality of the Website including without limitation that the Website will be available on an uninterrupted or error free basis; that defects will be corrected; or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive and no liability can be accepted in respect of losses or damages arising out of such. We recommend that you take all appropriate safeguards before downloading information or images from the Website.
11.3 The Website is provided on an 'as is' basis and we do not make any representations or warranties as to the accuracy, completeness or suitability of the Website and/or Content for any purpose. We are not responsible for any loss or damage arising from the use of the Website, including without limitation in respect of any Content, any User Generated Content and any inaccuracy, misleading statement or representation made by any third party information provided for publication on this Website. Except as expressly set out in these Terms and Conditions, all warranties, conditions and other terms implied by statute or common law or otherwise are, to the fullest extent permitted by law, excluded.
11.4 You shall be responsible for monitoring all Content Posted on the Website by you and shall ensure that any and all such Content complies with the Rules of Use detailed in clause . You acknowledge and agree that although we provide Rules of Use for you and all third parties accessing and/or using the Website regarding conduct, use and Postings on the Website, we do not control and are not responsible for any Content on the Website and we are not responsible for any content of an Objectionable Nature which you or any third party may encounter on or in connection with the Website.
11.5 Nothing in these Conditions limits or excludes our liability for death or personal injury resulting from our negligence; or for any damage or liability incurred by you as a result of fraud or fraudulent misrepresentation by us.
11.6 11.6Subject to clause 13.5;
(a) We shall not be liable for loss of profits; or loss of business; or depletion of goodwill and/or similar losses; or loss of anticipated savings; or loss of goods; or loss of contract; or loss of use; or loss or corruption of data or information; or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses; and
(b) Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise shall be limited to £1 or the amount paid in respect of the relevant Item created as applicable, whichever is the greater.
11.7 You agree to indemnify us and keep us indemnified in full against all liability, costs, claims, damages and expenses incurred by or awarded against us that arise directly or indirectly from your failure to comply with the Rules of Use set out in clause .
12.1 If you no longer wish for User Generated Content which you have created to be displayed on the Website and wish to terminate your registration to the Website, you may do so by giving us 30 days' written notice, such notice to be sent to customer.service@partiesaroundtheworld.co.uk marked for the attention of Customer Services.
12.2 Where we receive notice from you in accordance with clause above, we shall use reasonable endeavours to ensure that all User Generated Content created by you is removed from the Website within 30 days of our receipt of such notice.
13.1 Each provision of these Terms and Conditions is severable and distinct from the others and if any provision is or at any time becomes to any extent or in any circumstances invalid, illegal or unenforceable for any reason, it shall to that extent or in those circumstances be deemed not to form part of these Terms and Conditions, but the validity, legality and enforceability of all other provisions of these Terms and Conditions shall not otherwise be affected or impaired, it being the Parties' intention that every provision of these Terms and Conditions shall be and remain valid and enforceable to the fullest extent permitted by law.
13.2 These Terms and Conditions constitute the entire agreement between the parties. Each party warrants to the other that, in entering into this Agreement, it does not rely on any statement, representation, assurance, promise or warranty of any person (whether a party to this Agreement or not) other than as expressly set out in this Agreement. Neither party excludes its liability for fraudulent misrepresentation.
13.3 You covenant in favour of us that you will, at our request and expense, execute all documents and perform all such further acts as may be necessary or desirable to give full effect to the provisions of these Terms and Conditions.
13.4 You shall not assign, transfer or sub-contract any of your rights or obligations under these Terms and Conditions to any third party without our prior written consent.
13.5 A person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of these Terms and Conditions.
13.6 These Terms and Conditions shall be governed by and construed in accordance with English law and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms and Conditions.
14.1 If you have any queries or concerns about the Website or any material which appears on our Website, please email enquiries@partiesaroundtheworld.co.uk with the subject heading 'Website Content' or write to Customer Services - Website Content, Parties Around The World Limited, Broom House, 69 Lightcliffe Road, Brighouse, HD6 2EX or call 0845 544 10 52
15.1 Our standard delivery service takes 5-10 working days. We cannot offer delivery on weekends or bank holidays, but our delivery service may attempt to deliver on these days. Current costs for standard delivery are stated within the ordering process.
15.2 Next Day Delivery - for next working day delivery, you must place your order before 2pm Monday - Thursday. Orders placed before 2pm on Friday will be delivered the following Monday. We do not deliver on weekends or bank holidays. Current costs for next day delivery are stated within the ordering process.
15.3 Delivery service is to UK mainland only. Party packs cannot be delivered to BFPO addresses, PO boxes, Scottish highlands and Islands, Isle of Wight, Ireland, Scilly Isles, Channel Islands or overseas.
15.4 All our orders are subject to fraud checks. If there is a chance your order will be delayed as a result of this, we will contact you.
15.5 UK orders must have a valid postcode. Orders placed without a valid postcode may be delayed.
15.6 We aim to deliver your order to you, to the delivery address you have requested in your order within the time period set out above but we cannot give exact delivery dates and times.
